14-Day Money-Back Guarantee
Try the Production-Ready Observability Bootcamp risk-free
Our Promise
We believe in the quality of our bootcamp. If within the first 14 days of your enrollment you decide the program isn't right for you, we'll refund your payment in full—no questions asked.
How It Works
- 1
Enroll and Start Learning
Get instant access to prework modules and all course materials
- 2
Evaluate the Program
Complete lessons, try the labs, and experience the teaching style
- 3
Decide Within 14 Days
If it's not the right fit, email us for a full refund
What's Covered
- Full refund of your enrollment payment
- Applies to both Self-Paced and Guided Cohort tiers
- No questions asked—we respect your decision
- Refund processed within 5-7 business days
- 14-day window starts from your payment date
Terms & Conditions
- Eligibility: The 14-day refund window begins on the date of your payment confirmation.
- One-time use: The money-back guarantee can only be used once per person.
- For Teams: For enterprise/team enrollments, refund requests must be made by the account holder or authorized representative.
- Payment Plans: If you're on a payment plan, you'll receive a refund for payments made, and future payments will be cancelled.
- AWS Resources: For Guided Cohort students, any AWS resources provisioned will be terminated upon refund approval.
How to Request a Refund
Simply email us at support@o11ybootcamp.com with:
- • Your registered email address
- • Subject line: "Refund Request"
- • (Optional) Brief feedback to help us improve
We typically respond within 24 hours and process refunds within 5-7 business days.
Common Questions
What if I'm just busy and can't start right away?
The 14-day window is from payment, not from when you start learning. If you know you'll be busy, we recommend waiting to enroll until you can properly evaluate the program.
Will I lose my progress if I get a refund and re-enroll later?
Yes, upon refund your account and progress will be reset. If you re-enroll in the future, you'll start fresh.
Can I get a partial refund after 14 days?
We don't offer partial refunds after the 14-day window. However, if you have exceptional circumstances, please reach out and we'll do our best to work with you.
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